CANCELLATION POLICY

• a 40% non-refundable booking retainer is required for all appointments and will be applied toward your service total. cancellations or rescheduling require at least 24 hours’ notice. appointments canceled or rescheduled with less than 24 hours’ notice, including no-shows, will result in the loss of your retainer. a new retainer is required to book again. retainers may be transferred to a rescheduled appointment one time with proper notice. • 7 minute grace period. please TEXT us if you are running late. after 7 minutes, your appointment may be canceled and your retainer will be lost. • we have zero tolerance for no-shows. clients who fail to show up without notice will lose their retainer and be banned from booking future appointments. • all sales are final. we do not offer refunds or exchanges. by scheduling an appointment, you acknowledge and agree to these policies.